Language Access Services
The purpose of Language Access Services is to ensure that all Limited English Proficient (LEP), speech disabled, deaf and hard of hearing patients and surrogate decision-makers are able to understand their medical conditions, treatment options and receive quality patient care.
Video Remote Interpretation
When care providers do not have access to an in-person interpreter, Barton Health goes to Video Remote Interpretation (VRI) which allows patients to securely access an American Sign Language interpreter or spoken language interpreter at the push of a button. With more than 170 languages, clear communication is available 24 hours a day, 7 days a week.
Contact Information
Mission: Our mission is to deliver safe, high-quality care and to engage the community in the improvement of health and wellness through comprehensive interpreting and translating services.
Vision: Our vision is to facilitate a direct relationship between health care providers and limited English proficient patients and families through a full range of seamless language services, incorporating innovative ideas and technology. Our goal is to provide access to health care services in our community through culturally competent programs.
Interpretation Policies:
Barton’s Language Access Services Shines Again!
Living in a diverse community that attracts visitors from all over the world, Barton often receives patients that need interpretation or assistance in a different language.
Recently, Language Access Services (LAS) at Barton took on a unique challenge. A young deaf patient needed an American Sign Language (ASL) interpreter while his mother only spoke Spanish. To assist them, LAS readily provided interpreters for both the patient and his mother simultaneously.
LAS ensures that Limited English Proficient (LEP), speech disabled, deaf and hard of hearing patients and surrogate decision-makers are able to understand their medical conditions, treatment options and receive quality patient care.
Watch the below video to see this complex interpretation in action.